Customer Orientation

WBT Details

Customer orientation has gained increasing importance especially because a company’s success also depends on the extent to which it responds to the customers’ individual needs. This online training provides you an introduction to the complex topic of customer orientation.

Information

  • Net study time: 2 hours
  • Available in the following languages:
    Deutsch English
Demo

EUR 9,99

All prices include 19% VAT (Germany).
Depending on region other taxes may apply.

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Multilingual online training: Interactive audio-visual training with numerous practical examples and knowledge tests

Customer orientation plays a more and more important role in companies especially because a company’s success also depends on the extent to which it responds to the customers’ individual needs.

This online training provides you an introduction to the complex topic of customer orientation. On the basis of numerous practical examples you will learn how to prepare for a customer meeting, how to deal successfully with customers and how to develop long-term business relationships.

Within the online training you can easily switch at any point between the available program languages German and English.

Let us prepare an individual web based Training for you.